Terms and Conditions
To use this site and place an order you must agree to the following Terms and Conditions.
Terms of supply
Our website lists over 70,000 separate part numbers. Neither we, nor our suppliers, can promise to have all these parts available for immediate despatch. When we download your order it will go through the following process
1. If all parts are in stock the order is despatched on that same day or the following working day.
2. If the order is not substantially complete, all items in stock will be held here pending delivery of the outstanding items. All outstanding items will be placed on our next weekly stock order to our suppliers and the order will be sent on to you as soon as it is complete. Some parts may take longer to arrive than others, these will be sent on to you as soon as they arrive here.
ALL BACK-ORDERS ARE NON-CANCELLABLE
If you require more information please call us on 0115-921-6668 before placing your order. Lines open Monday - Friday, 09:00 - 17:00 (G.M.T /B.S.T.)
We place orders with all our suppliers on a regular basis but we regret that we are unable to give you a target date for delivery of any particular part number. In general orders are completed within 14 working days.
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the Your Account area of the website.
ultimateparts.net reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
The information we learn from customers helps us personalise and continually improve your shopping experience at ultimateparts.net. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
Information about our customers is an important part of our business and we are not in the business of selling it to others. We share customer information only as described below, controls that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
ACCESS TO ultimateparts.net
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
Licence for website access
ultimateparts.net grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of ultimateparts.net. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.
You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of ultimateparts.net and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising the name or trademark of ultimateparts.net or the names or trademarks of its affiliates without the express written consent of ultimateparts.net. Any unauthorised use terminates the permission or license granted by ultimateparts.net.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of ultimateparts.net as long as the link does not portray ultimateparts.net, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any ultimateparts.net logo or other proprietary graphic or trademark as part of the link without our express written consent.
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.
You understand that you, and not ultimateparts.net, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.
You must not use the website for any of the following:
For fraudulent purposes, or in connection with a criminal offence or other unlawful activity
To send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"
To cause annoyance, inconvenience or needless anxiety
COPYRIGHT AND DATABASE RIGHTS
All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of ultimateparts.net, its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of ultimateparts.net and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of ultimateparts.net, our affiliates or our software suppliers and is protected by United Kingdom and international copyright laws.
You may not systematically extract and/or re-utilise parts of the contents of the website without the express written consent ultimateparts.net. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without the express written consent of ultimateparts.net. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without the express written consent ultimateparts.net.
ultimateparts.net and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement.
When you place an order to purchase a product from ultimateparts.net, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation E-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.
Our "no quibbles" guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item. Please note: we can only accept the return of opened items if they are faulty.
Parts returned as "no longer required" will be subject to a 20% re-stocking charge. You must contact us to obtain a returns number before returning any goods.
PRICING AND AVAILABILITY
We regret that we cannot be specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.
Despite our best efforts, a small number of the thousands of products in our catalogue are mispriced. However, we verify prices as part of our dispatch procedures. If the correct price of a product is lower than our stated price, we charge the lower amount and send you the product. If the correct price of a product is higher than our stated price, we will, at our discretion, either supply the item at the prevailing price or cancel your order and notify you of such cancellation.
For more details, please review our Pricing and Availability policy and our Availability Guide, both of which apply to products ordered from us.
When ordering goods from ultimateparts.net for delivery outside Great Briatin you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from ultimateparts.net, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities. For more information see Customs Information.
ultimateparts.net does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use ultimateparts.net only with the involvement of a parent or guardian.
When you visit ultimateparts.net or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
ultimateparts.net will not be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed. ultimateparts.net does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty.
ALTERATION OF SERVICE OR AMENDMENTS TO THE CONDITIONS
We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
EVENTS BEYOND OUR REASONABLE CONTROL
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
GOVERNING LAW AND JURISDICTION
These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.
Ultimate Parts Ltd., 10 Distillery Street, Ruddington, Nottingham, NG11 6HL
Tel. No. : 0115-921-6668
Lines open Monday - Friday, 09:00 - 17:00 (G.M.T. / B.S.T.)
PLEASE REMEMBER - BACK-ORDERS ARE NON-CANCELLABLE
To use this site and place an order you must agree to the above Terms and Conditions.